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Returns

What we can take back, and what to do if something's wrong.

Can I return an opened box?

No. Once a box has been opened, it can't be returned.

My parcel arrived damaged, or with the wrong items. What now?

Email us within 7 days of delivery with your order number and a few photos, and we'll arrange a replacement or a refund.

Everything on Nilo is sold for in-vitro laboratory research. Our products are not for human or veterinary use, not for diagnostic or therapeutic use, and never for consumption of any kind.

Still wondering about something? Email support@nilopeptides.com.